Refund and Returns Policy

RETURN POLICY

We are committed to providing premium customer service. In the event that a product must be returned due to reasons other
than defects, as mentioned in the warranty, the following procedures apply:

Requests for returns and/or exchanges must be made within 30 days of receipt of product.

The product must be in its original packaging and received at our facility in saleable condition. All returns will receive a 20% restocking fee plus all freight costs of the original shipment and return shipment to us.

All requests for return must first be approved by us and have an assigned Returned Merchandise Authorization number. 

By clicking on “place order” when buying customers accept this policy. 

Need help?

Contact us at info@universaltubs.com for questions related to refunds and returns.